Research Projects

Empowering Open Source Software Communities

Open-source software (OSS) thrives on community collaboration, yet the dynamics of discussion often dominated by a small group of contributors. Our research unpacks how developers, designers, and end-users interact in OSS projects and aims to make OSS communities more inclusive and user-centered.

Recent Publications

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Journal 2025

'Ohhh, he's the boss!': Unpacking Power Dynamics Among Developers, Designers, and End-Users in FLOSS Usability

Jazlyn Hellman , Itai Epstein , Jinghui Cheng , Jin L.C. Guo

Proc. ACM Hum.-Comput. Interact.

DOI
Conference 2022

Characterizing User Behaviors in Open-Source Software User Forums: An Empirical Study

Jazlyn Hellman , Jiahao Chen , Md. Sami Uddin , Jinghui Cheng , Jin L. C. Guo

Proceedings of the 15th international conference on cooperative and human aspects of software engineering

DOI Presentation
Conference 2021

Facilitating Asynchronous Participatory Design of Open Source Software: Bringing End Users into the Loop

Jazlyn Hellman , Jinghui Cheng , Jin L.C. Guo

Extended abstracts of the 2021 CHI conference on human factors in computing systems

Link Presentation